Privacy Policy

Information we collect

• Account information you provide, such as your name, email, company, and password.
• Content you put into the Service, including tickets, tasks, projects, comments, and files.
• Usage and device data, such as log data, IP address, and basic analytics needed to run and secure the Service.

How we use information

We use information to provide and improve the Service, to secure accounts and prevent abuse, to communicate with you, and to meet legal obligations. We do not sell your personal information.

AI features

Some features use AI to draft replies, summaries, and project plans. When you use them, the relevant content is sent to our AI provider to generate a response. It is not used to train third-party models.

Service providers

We share data with vendors that help us run the Service (for example hosting, database, email delivery, payments, and error monitoring), under agreements that limit their use of it to providing those services.

Data retention and security

We keep your data for as long as your account is active or as needed to provide the Service and meet legal obligations. We use reasonable technical and organizational measures to protect it, though no system is perfectly secure.

Your choices

You can access and update your account information in the app, and you can request export or deletion of your data. Reach us through our contact form for any privacy request.